Here at Koobi, your privacy is of utmost concern to us. When you place a web order with us, the web application saves the information that was necessary for your order to be placed. As soon as your order is processed and your credit card information clears your credit card company, your credit card number is securely protected so that it cannot be accessed for charges. In the event that you return your Koobi saddle for credit, the bank that processed your credit card has the ability to use your authorization number to credit your credit card back for the return. The VeriSign Secure Site symbol guarantees that your transactions are safe and secure.
Occasionally you or Koobi will have a question on an order that will require us to contact you via phone, email, or mail. Or Koobi may email you with information about sale items or new products.